Transcription Trends in 2022: Passing Fads or Here to Stay?
Over the last couple of years, new transcription trends have emerged. Just like the rest of the world, businesses, not-for-profits and other entities which rely on transcription have undergone seismic changes in the way they do their work.
But it’s not all bad. We have noticed a number of positive trends in transcription which are beneficial to both our clients and the transcription industry, as a whole. We ask: which trends are passing fads, and which trends are here to stay? Read on for our verdicts.
#1 Transcription Trend: Teams & Zoom are the online recording apps of choice
As everyone settles into the new normal, we’ve witnessed a significant change in how companies are handling their conference call recording and transcription needs. Academics and researchers, in particular, are recording their interviews for research using online recording apps, such as Teams or Zoom.
It has become commonplace for Teams and Zoom to be used to record all types of business meetings, including committee and board meetings, research interviews, and meetings relating to legal matters.
One of the advantages of recording using an online recording app is how easy it is to download the audio or video file of the recording. Once downloaded from the app, it’s simply a matter of uploading the file to Pacific’s secure client account, for transcription.
Another advantage is the recording quality is consistently better quality than other traditional methods of recording, in-person. (Take a look at Pacific’s helpful brochure section on our website, and scroll down to the “Recording Online Calls” brochure.)
Across the spectrum of work sectors – from legal firms to universities, not-for-profits to publicly listed companies, from medical research groups to marketing firms, online recording apps are dominating the recording space.
VERDICT: Here to Stay
#2 Transcription Trend: Expert Conclaves are now conducted online via Teams or Zoom BUT not recorded
Unlike the above, except expert conclaves do not, as a rule, permit online app recording. While expert conclaves or joint conferences are now predominantly conducted online via Teams or Zoom, the event is not digitally recorded. Instead, expert conclaves usually require a stenographer to attend the meeting with the experts, to document the experts’ answers to the questions that have been posed by the legal parties.
Pacific’s stenographers use either pen and paper shorthand or machine shorthand to accurately document the spoken word.
But hang on, what is an expert conclave?
Expert conclaves or joint conferences are private meetings where expert witnesses in the same field of expertise confer and endeavour to reach an agreement. The discussion is highly confidential and usually, digital recording is not permitted – hence the engagement of a stenography service to document the meeting.
Expert conclaves are becoming increasingly common as they are an avenue which may reduce the need for a matter to end up in court.
For more information on expert conclaves, click here.
VERDICT: Here to Stay
#3 Transcription Trend: Collectively, we’ve all made the technology leap (well, most of us!)
We all have different skills and abilities. While we are not all Luddites, we’re also not all technology experts. And yet, together, we’ve managed to help each other out in small (and large) ways, to make sure everyone has access to technology when they need it.
I think we’ve all emerged from lockdowns a little more technology-savvy. The fear of engaging with new and existing types of technology has diminished, as we’ve had to face our fears.
At Pacific, we’ve noticed a collective increase in the skills and awareness of our wider client base, in using all manner of digital technology.
VERDICT: Sadly, only a Passing Fad. As quickly as people adopt new technologies, even newer ones emerge, and the impetus to learn new technologies is not felt as urgently as when we were all in lockdowns.
#4 Transcription Trend: Online security is front of mind
I’m happy to report, that our collective “game” has lifted. While online security has been a central focus of Pacific’s business since its inception, sadly, many of our clients have not had the same focus. But times have changed. We’ve all emerged from lockdowns a little more security conscious and much less blasé about online security, compared to pre-COVID times.
Here at Pacific Transcription, we have noticed a significant increase in the volume of enquiries from clients regarding security, confidentiality and privacy.
This is a great indicator that everyone is becoming more privacy-aware and security-conscious. As we lead our lives more “online” than ever, it’s good to know we are looking out for each other, and security and privacy are even more important than ever before.
Click here to find out more about Pacific’s security, privacy and confidentiality measures.
VERDICT: Here to Stay
These are four key transcription trends for 2022, we’ve noticed so far. What transcription trends have you noticed?
Updated: 22/06/2022, 04/08/2022