For a copy of our rate sheet and to discuss your needs further, please contact us.

1300 662 173

Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

book one of our professional minute takers to attend your meeting in-person or remotely

On-site and Remote Attendance

Pacific’s minute takers can attend your meeting in-person or remotely, via an online meeting platform, such as MS Teams, Skype or teleconference.

Minute Taking via Remote Attendance

A Pacific Transcription minute taker attends your meeting virtually, via an online meeting platform such as Zoom, MS Teams, or teleconference, to take minutes of the meeting. This is referred to as ‘remote attendance‘. 

Note: Our capacity to offer remote attendance is determined by the availability of our minute takers, and cannot always be guaranteed.

Minute Taking via On-site Attendance

A Pacific Transcription minute taker attends your meeting in-person to take minutes of the meeting. This is referred to as ‘on-site attendance‘.

Note: Our capacity to offer onsite attendance is determined by the location of the meeting and availability of our minute takers, and cannot always be guaranteed.

To obtain a copy of our Minute Taking rate sheet or to secure a minute taker to attend your event, please contact us.

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Turnaround

Our standard turnaround for minutes is approximately two weeks after the event and will vary according to the nature of the event and the current workload.

For more urgent turnarounds please discuss with our Minute Taking team prior to the event.

We recommend contacting us as soon as you can to secure and guarantee your required turnaround time.

Confidentiality

Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with the Civil Procedures Act 2010. Additional confidentiality or security clearances can be arranged upon request as needed.

Security

All audio files and transcribed minutes sent via client login are SSL encrypted for maximum security.

Our internationally recognised and certified quality assurance and data security processes, including ISO 27001 (Information Security Management) and ISO 9001 (Quality Management), ensure we deliver high quality, secure services every time.

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