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For a copy of our rate sheet and to discuss your needs further, please contact us.

1300 662 173

Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

Using specific macros or templates? Ask us about our bespoke medicolegal transcription service

Medicolegal Groups

Pacific Transcription provides transcripts of reports to a variety of medicolegal clients across a wide range of specialties.

Our medicolegal transcription service involves a clinician dictating reports, and our team of experienced and talented typists transcribing the dictations onto templates or blank Word documents.

All medicolegal reports undergo a thorough quality assurance procedure to produce reports with extremely high levels of accuracy.

A stethoscope resting on a laptop keyboard while a clinician writes notes behind it

Do you have a specific or bespoke requirement? Talk with us. We can accommodate specific needs, such as complex template requirements or the inclusion of extra documentation in each report.

Pacific Transcription transcribes audio produced through a wide range of dictation platforms, including digital dictaphones and SmartPhones, dial-in dictation, and PC-based dictation processes.

This flexibility means the individual preferences and dictation styles of consulting doctors are met without disruption to daily workflow.

Pacific Transcription has a dedicated team of transcribers and proofreaders who are accomplished in all areas of medicolegal transcribing including:


Dictate Using Your Own Dictation Device

Many of our physicians prefer to dictate using their own dictation devices, such as the Olympus and Philips digital dictaphones.

A simple-to-use and secure client login and upload area is perfect for small and medium practices who wish to utilise our medical transcription services quickly and efficiently.

No software installation is required. Doctors simply login to their password-protected, secure client area via Pacific’s website, to upload dictations from either the practice or rooms, or from home.

Many practices find it helpful to provide copies of their specific letterhead and other templates to Pacific Transcription. This enables our healthcare and psychiatry transcription typists to type directly into client templates, for ease of editing. This service is fully compatible with templates originally created on both Apple Mac and PC Microsoft suite of programs.

Why Choose Pacific Transcription?

Many companies offer transcription services, but usually don’t offer trained healthcare transcription services specialists. This can make it difficult for a transcriptionist to offer accurate results, as medical terminology is often difficult to understand and unfamiliar to people outside the healthcare industry.

Our healthcare, psychiatry and medicolegal transcription services specialists are specially trained to quickly and accurately recognise and document the correct medical terminology to ensure every healthcare and psychiatry transcription meets the highest standard.

Direct Dictation Solutions

As well as selling digital dictation devices, Pacific Transcription offers two direct dictation solutions, which enable doctors and specialists to dictate and upload directly into their secure client account. There is no need to download the audio files to the computer first and then upload them via the secure client login.

These direct dictation solutions eliminate the upfront cost of purchasing a digital recorder and allows the flexibility of dictating from anywhere, without the need for a computer or internet access.

Click here to find out more about Pacific’s Direct Dictation Solutions.

Turnaround

The vast majority of our medical clients are happy to choose our standard turnaround option.

While this turnaround time can depend on the volume and complexity of work and increase during peak periods, we can accommodate quicker turnaround requirements, if needed.

Do you need a quicker turnaround? We can fast track your transcription with our express healthcare, psychiatry, and medicolegal transcription services, if requested. 

Contact us for details on faster turnaround time options.

Confidentiality

Our services adhere to the Australian Privacy Principles and its international equivalents and conforms with the Guidelines on Privacy in the Private Health Sector issued by the Federal Privacy Commissioner under the National Health Act 1953 (Cth).

Security

All the audio files and completed transcribed documents sent via our secure client portal are SSL encrypted for maximum security.

Our internationally recognised and certified quality assurance and data security processes, including ISO 27001 (Information Security Management) and ISO 9001 (Quality Management), ensure we deliver high quality, secure services every time.

Call Pacific Transcription