For a copy of our rate sheet and to discuss your needs further, please contact us.

1300 662 173

Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

assisting organisational leadership to document aspects of 'good corporate governance' processes in the form of professional minutes

Minute Taking Services

Businesses, government departments, clubs, associations, and community and not-for-profit organisations often require a record of their meetings and events, and frequently choose to outsource this responsibility to an experienced, professional minute taking service.

Pacific Transcription provides a meeting minute taker to attend meetings and events (on-site or remotely) for the purpose of recording minutes.

Minutes can also be prepared from an audio recording which can be easily uploaded to a secure login on our website.

Pacific’s team of professional minute takers are highly experienced and have been trained in all aspects of professional minute taking, with the flexibility to meet the needs and expectations of our clients.

Close-up of a person writing notes in a spiral notepad with a silver pen

What Is Minute Taking?

Minutes are not a verbatim record of a meeting, but rather an overview of key discussions and outcomes.

Our minute takers produce a brief and accurate summary of the meeting, including:

Minute taking is incredibly important for businesses and organisations, as it helps provide structure, improve clarity, and ensure there’s no confusion about important decisions.

Having an external meeting minute taker allows all team members to engage in a discussion and removes all possibility of bias or conflict of interest.

Pacific Transcription produces minutes that adhere to your formatting and layout requirements. A separate list of action points/actionable items can be included where clients require this.

As a guideline, for each hour of meeting approximately 2 to 4 pages of minutes are produced for simple minutes, depending on your requirements and formatting.

Where a word-for-word transcript is needed, a court reporter (stenographer) will be required. If you require more in-depth, word-for-word transcripts of events, please visit Pacific Transcription’s Stenography services page for further information.

Two Ways to Engage Our Minute Takers

Attending Your Meeting (On-site or Remote)

Pacific’s minute takers can attend your meeting in-person or remotely, via an online meeting platform such as MS Teams, Skype or teleconference. One of our professional minute takers will prepare the minutes, which will then be returned to you within our standard turnaround time after your meeting, and receipt of associated documentation, e.g. meeting agenda.

Minute Taking from Recorded Audio

Minutes can also be prepared from an audio recording which can be easily uploaded to a secure login on our website. The following elements enhance accuracy when minutes are prepared from recorded audio:

Who Uses Our Minute Taking Services

Our professional minute takers record the meetings and events of:

No matter the industry or level of difficulty, our professional minute takers can quickly and accurately transcribe minutes. All data is confidential and in full data security compliance, ensuring utmost privacy is always maintained.

Need help documenting aspects of good corporate governance processes? Call our professional minute taking team on 1300 662 173 or get in touch online if you have any questions or further enquiries.

How It Works: Professional Minute Taking Services

Wondering how professional minute taking services work?
1

You book with our team

You engage with our meeting minute taker service, providing details about requirements, supporting documentation and meeting schedules.

2

We match a minute taker to you

We provide you with an experienced professional meeting minute taker.

3

Your minute taker attends your meeting

Your minute taker will meet you on-site at an agreed time or place, or remotely via an online meeting platform.

4

You receive your minutes

You receive your minutes within our standard turnaround time, or at a quicker turnaround if required.

Bookings and Costs

Please contact us as early as possible to secure the availability of a minute taker for the date/s you require. In general, bookings should be made at least five business days in advance, though we strongly recommend making your booking as far in advance as possible.

For details on pricing, including attendance fees, and to help determine whether you require Simple, Complex, or Very Complex minutes, please request a copy of our Minute Taking rate sheet by contacting us.

Turnaround

Our standard turnaround for minutes is approximately two weeks after the event and will vary according to the nature of the event and the current workload. For more urgent turnarounds please discuss with our Minute Taking team prior to the event.

Confidentiality

Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with the Civil Procedures Act 2010. Additional confidentiality or security clearances can be arranged upon request as needed. 

Security

All audio files and transcribed minutes sent via client login are SSL encrypted for maximum security.

Our internationally recognised and certified quality assurance and data security processes, including ISO 27001 (Information Security Management) and ISO 9001 (Quality Management), ensure we deliver high quality, secure services every time.

Call Pacific Transcription