For a copy of our rate sheet and to discuss your needs further, please contact us.
We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.
At Pacific Transcription, we offer two safe, secure, and easy-to-use direct dictation services for doctors, medical specialists and allied health professionals across Australia.
All files (at rest) in our environment are encrypted with a high-level AES256 encryption algorithm. Our systems utilise secure HTTPS transmission to meet the requirements for secure client data transfer.
Pacific Transcription has partnered with 3M M*Modal to offer an enhanced dictation experience. The cornerstone of this dictation option is a dictation app called Fluency Mobile app.
The Fluency Mobile app is simple and straightforward to use. This is a free app – there is no cost to you.
You can track the progress of your dictations at: https://amb.mmodal.com.au. This is where you will go to download your completed letters.
This direct dictation solution is an efficient method of dictating that does not require you to purchase any new equipment or software.
This direct dictation solution eliminates the upfront costs of purchasing a digital recorder. You can dictate from anywhere with your smartphone and installed Fluency app.
Talk with us about setting up and installing the Fluency Mobile app on your smartphone, and instructions on how to access your completed letters.
Using our Direct Dictation service saves you the trouble of having to download your audio from a recorder and then upload it to your Pacific Transcription account.
With this direction dictation solution, we receive your audio as soon as you hit send. Our Direct Dictation solution is one of the most efficient dictation transcription services on the market, and a particularly good choice for clients with high volumes of work.
Organisations with multiple dictators will find our Direct Dictation service especially useful as files are automatically pre-filled with the details of the individual dictator and the organisation to which they belong.
We have partnered with Dictate+, a dictation app for Apple iOS devices. Dictate+ gives our clients who use Apple mobile devices access to a streamlined dictation-to-transcription process.
With Dictate+ it is not necessary to download your files to a computer to later manually upload them to your Pacific Transcription account. You do not need to have or use a dictaphone and you can easily dictate on the go, while out of office. You do not even have to e-mail anyone. The process is simple, automated and all it takes is a simple press of a button once you are set-up.
All you need is an iPhone with Dictate+ dictation app and a Pacific Transcription account. It is that simple.
Remember, you must first set up a client account with Pacific Transcription to get your username and password. You will also need to confirm your dictation requirements with us before setting up your Dictate+ app for direct upload to Pacific Transcription. If you have any questions about the process, call us on 1300 662 173 or get in touch with us online.
Pacific Transcription clients benefit from the best of both worlds – the perfect combination of cutting-edge technology and exceptional, reliable, time-tested and quality-driven dictation transcription services.
Our flexibility sets us apart from other dictation companies in the industry. We pride ourselves on our ability to adapt to our clients’ specific transcription needs, systems, and processes.
Download our brochure for comprehensive instructions on how to use Pacific Transcription’s Direct Dictation with Dictate+ solution.
Get in touch online, email us at enquiries@pacifictranscription.com.au, or call 1300 662 173 to discuss your medical firm’s specific dictation transcription needs.
Our standard turnaround is chosen by the majority of our medical clients.
Turnaround time does depend upon volume and complexity and can increase during peak periods.
Need a quicker turnaround? We can fast track your transcription with our express transcription services. Contact us for details on faster turnaround times and options.
Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with the Guidelines on Privacy in the Private Health Sector issued by the Federal Privacy Commissioner under the National Health Act 1953 (Cth).
