For those who are transitioning to a remote approach to interviews and focus groups; online video calls are a fantastic option. Video calls allow interviewers to conduct their research remotely without losing the non-verbal language aspect of a face-to-face interview.

There are a number of online video call platforms available, such as Zoom, Skype, Google Hangouts and Microsoft Teams. These programs allow you to record your conversation within the program. This means you can get clear audio without purchasing recording equipment. If you use another program that doesn’t include the record feature it is still possible to get clear audio from within your computer.