Providing installation and support solutions for Philips and Olympus Products.  

Now that you have selected the best product for your needs, the next step is installing and using your new purchase. 

Do you need help with installing your new dictation or transcription software, or configuring your new dictaphone?  Take the hassle out of installation and let our trained team do it for you.  Pacific Transcription has a team of dedicated, efficient and highly trained staff who are keen to help you get the best use out of your purchase. The charge for one of our IT technicians to attend your office, in person or remotely, is $199.00 per hour. After the first hour you will be charged in half-hourly allotments.

One of our Products team members can also offer telephone/email assistance to talk you through installing your software or configuring your digital voice recorder or microphone.  The charge is $65 for a single installation. We will not charge for the first 15 minutes and if it turns out to be a job that requires an IT technician, we will let you know.

Will you need help later down the track?

Pacific Transcription can also provide additional support, from one of our IT Team, for a fee of $199 per hour. Our qualified IT technician will attend your office, in person or remotely.  After the first hour you will be charged in half-hourly allotments.  Our team can help you with the configuration of your digital recorder or microphone, so that you can get the best use of your purchase in the most efficient way possible.

So, contact us for installation and support.  Wherever you are, across Australia, our staff can help you install your software, talk you through the details of your software, digital recorder or microphone, and provide additional support when you need it.  Just give us a call today.

Pacific Transcription is an Australian Professional Dealer of Philips and Olympus dictation and transcription products because we believe in the products.  We use the products in our business, and we think they are so good that we would like others to enjoy the benefits of these great digital voice dictation, recording and transcription solutions too.

Pacific Transcription’s dedicated Products Team has many years of experience with these products, both software and hardware, and keeps a keen eye on each new development in the dictation, recording and transcription areas.

We test and use every product, so we are very familiar with each digital recorder, microphone and software item – which means we are able to help you become familiar and get best use out of your chosen dictation and recording product, every time.