About Pacific Transcription’s Dedicated Products Team

Pacific Transcription’s Products Team are dedicated to providing customers with the best advice, tailored to their specific needs. The Products Team regularly participates in industry workshops and webinars, ensuring the team’s knowledge in the dictation and transcription world is up-to-date, accurate and topical.

Pacific Transcription is an authorised and certified Australian reseller of Olympus and Philips Professional Dictation and Transcription products, Nuance Intelligent Systems including Dragon Naturally Speaking and Dragon Medical Practice Edition voice recognition software, Acoustic Magic Voice Trackers, NVivo and Leximancer qualitative analysis software, and Winscribe and NCH products.

Contacting the Pacific Products Team

For all orders, online shop products, technical support and product support enquiries please contact the Products Team by phone on 1300 662 173 or 07 3378 2668, or email.

The Pacific Products Team Operating Hours are: Monday – Friday 9am – 5pm AEST.

Pacific Transcription’s postal address is: PO Box 745, Indooroopilly Qld 4068.

Pacific Transcription’s physical address (for pick up of purchases) is: 37 Gordon Street, Milton Qld 4064.

Picking Up Your Online Purchase From Our Office

If you choose to pick up your online purchase from our office in Milton, please email or phone us to arrange first, to ensure someone is there to receive you. Pick up can be made between the hours of 9:30am – 5:30pm AEST, weekdays. If you require pick up outside these times, please contact us to arrange.


    Suite 13, 2081 Moggill Road, Kenmore Qld 4069 Australia


    PO Box 745, Indooroopilly QLD 4068 Australia
    DX 1376 (Sydney)


    1300 662 173 or +61 7 3378 2668


    +61 7 3378 4514




    ACN 100 292 171
    ABN 67 100 292 171