About Pacific Transcription’s Dedicated Products Team

Pacific Transcription’s Products Team is dedicated to providing customers with the best advice, tailored to their specific needs. The Products Team regularly participates in industry workshops and webinars, ensuring the team’s knowledge in the dictation and transcription world is up-to-date, accurate and topical.

Pacific Transcription is an authorised and certified Australian reseller of Olympus Professional Audio and Philips Dictation Solutions’ Dictation and Transcription products, Acoustic Magic Voice Trackers, and NCH products.

Pacific’s Products Technical Support Team

The Pacific Products Technical Support Team Operating Hours are Tuesday 9 am – 5 pm AEST and Thursday 9 am – 5 pm AEST.

For all technical support and product support enquiries please contact the Products Team by phone on 1300 662 173 or 07 3378 2668, on either Tuesday or Thursday, or email products@pacifictranscription.com.au.

Orders and Online Shop Queries

For all orders and online shop products enquiries please contact the Pacific Enquiries Team by phone on 1300 662 173 or 07 3378 2668, or email enquiries@pacifictranscription.com.au.

Products purchased via Pacific’s online shop are processed every weekday, excluding Wednesdays.

Pacific Transcription’s postal address is PO Box 2340, Milton Qld 4064.

Pacific Transcription’s physical address (for pick up of purchases) is 37 Gordon Street, Milton Qld 4064.

Pick Up Your Online Purchase From Our Office

If you choose to pick up your online purchase from our office in Milton, we will contact you to arrange a time. Pick up is available between the hours of 9:30 am – 5:00 pm AEST, on weekdays. Please note that Pacific Transcription is committed to your safety and the safety of our staff, and adhere to appropriate social distancing measures


Suite 13, 2081 Moggill Road, Kenmore Qld 4069 Australia


PO Box 745, Indooroopilly QLD 4068 Australia
DX 1376 (Sydney)


1300 662 173 or +61 7 3378 2668


+61 7 3378 4514




ACN 100 292 171
ABN 67 100 292 171

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