FAQ

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Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

FAQs – Turnaround

Pacific Transcription offers a range of turnaround options to suit the varying needs of clients. Our turnaround options typically range from same day, to standard and through to discount flexi. We can also provide a next day, same day, overnight, weekend or public holiday services. Please note that all turnarounds are dependent upon current volumes.
Pacific Transcription offers an express service to clients who consistently require urgent turnaround. However, you can also request our express and sameday services on a casual basis.
By default we return the completed transcript to you via your password-protected online secure account. We can also email you the completed transcript as a Word document, if requested.

WE VALUE ACCURACY SECURITY TRANSPARENCY  SIMPLICITY 

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