Welcome to

PACIFIC

Transcription

Pacific Transcription, the Australasian branch of the global Pacific Solutions network, is an internationally focused company servicing clients in all major Australian cities and across the globe.

We value accuracy, security, quality, simplicity and transparency – the five values at the core of our company’s DNA.

ABOUT PACIFIC TRANSCRIPTION

Specialised Transcription Services for Key Fields

If you are looking for a professional transcription company that provides quality-assured and accurate transcripts, thoroughly checked by the human eye, ear and brain before being returned to you – not rapidly squeezed, unedited, through a generic, impersonal and unnuanced machine learning speech model (ML) – talk with us.

If you value accuracy, security, quality, simplicity and transparency, just as we do, we are the professional transcription service for you. 

If you regard a company with demonstrated leadership, who has been at the forefront of the wave of digital transcription technology in Australia and overseas for over 20 years, worthy of your consideration, we are the company for you.

Pacific Transcription is a wholly Australian-owned company. We have provided expert, professional, data-secure and accurate transcription services to thousands of clients, Australia-wide, and have processed millions of minutes of audio, since 2002.

Our transcription services offer specialised solutions in key fields; from legal, court and medical transcription, through the transcribing of recorded video calls, the typing of academic interviews, finance transcripts and stenography services, as well as live captioning services and professional minute taking.

At Pacific Transcription, we are a part of the global Pacific Solutions network so you can also enjoy the benefits of worldwide access to transcription specialists in globally key fields.

Whether you are a typist or a client, having access to our professional transcription services unlocks a world of possibilities for your transcription needs.

The Benefits of Choosing Pacific Transcription

Choose us for your next transcription project and benefit from these exclusive perks.

An ISO 9001 & ISO 27001 Certified Transcription Service

Our ISO 9001 certification means we deliver quality services and products to clients, and are always looking for opportunities to provide you with an increasingly improving suite of solutions. We successfully maintain and continually improve our information security management system, for our benefit and your benefit, as evidenced by our ISO 27001 certification.

From A Volume Capable Service Provider

With typists in all major cities around Australia, we regularly handle large volumes of work whilst still providing excellent audio transcription services to clients of all sizes. Whether you are a large legal firm or an academic researcher working alone, we can help you with your transcription needs.

Delivering Work Within Required Turnaround Timeframes

We provide turnaround times for audio transcription services to match your requirements, ranging from two hours to two weeks. If you absolutely need a quick turnaround, choose Pacific Transcription.

And with Helpful and Friendly, Professional Support

Our friendly staff are always available for immediate phone and email support during business hours. Just give us a call on 1300 662 173.

An ISO 9001 & ISO 27001 Certified Transcription Service

Our ISO 9001 and ISO 27001 certifications reflect our commitment to delivering high-quality products and services while maintaining the highest standards of information security. Through continuous improvement, we ensure reliable, secure, and efficient solutions for every client.

From A Volume Capable Service Provider

With typists in all major cities around Australia, we regularly handle large volumes of work whilst still providing excellent audio transcription services to clients of all sizes. Whether you are a large legal firm or an academic researcher working alone, we can help you with your transcription needs.

Delivering Within Required Turnaround Timeframes

We provide turnaround times to match your requirements, ranging from two hours to two weeks. If you absolutely need a quick turnaround, choose Pacific Transcription.

And Helpful, Friendly, Professional Support

Our ISO 9001 certification means we deliver quality services and products, and we continually improve our ISO 27001–certified information security management system — for your benefit and ours.

Part of a Global Network

Industry Certified Professional Transcription Services

At Pacific Transcription, we are ISO 9001 certified – we deliver the highest quality professional transcription services and products to our clients through continuous improvement processes.

As a company that delivers high-quality professional transcription services around the globe, we are GDPR compliant, because we treat your privacy seriously, and make it our top priority.

We maintain ISO 27001 certification, an internationally recognised standard on information security management, which demonstrates just one of the many ways we keep our client’s information, and our information, safe and secure.

For transcription services Australia-wide, we have typists in all major cities across the country. We regularly handle large volumes of work whilst providing excellent audio transcription services to all our clients.

Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management
A dotted world map with red markers across North and South America, Europe, Africa, Asia and Australia

Simple Process

How Does Our Transcription Service Work?

Get your video or audio professionally transcribed with our transcription service – a simple process completed in five easy steps.

Pacific Transcription's five-step process: 1. You record audio or video. 2. You upload your audio to your Pacific account. 3. We type your recording. 4. We quality check your file. 5. We return the finished file to you.
1

You record audio or video

Get started by recording the audio or video you would like transcribed.

2

You upload your files to your Pacific Transcription account

Simply log into your Pacific Transcription account, upload your files and we will get to work.

3

We type your recording

We listen to your audio or video file and transcribe its contents into text for you.

4

We quality check your file

Because we pride ourselves on a high-quality service, we review your transcription for accuracy and quality before sending it back.

5

We return the finished file to you

Once the quality check is complete, we return the transcribed files to you.

CREATE A NEW CLIENT ACCOUNT

To start using our transcription service, become a Pacific Transcription client by creating an account here.

Get in Touch

Contact Us

If you are looking for professional transcription services Australia-wide and additional information before getting started, call 1300 662 173 or get in touch online now.

A support team member wearing a headset, typing at a desktop computer

From the Pacific Transcription Blog

Announcements & Industry News

Our clients include

Brisbane City Council
Canberra Hospital and Health Services
CSIRO
The University of Queensland
NSW Government

Want to know more about Pacific Transcription?

Call Pacific Transcription