Data Security Concerns in an Age of Data Breaches & Data Theft
Data Security Concerns are Front of Mind for many people today. Reports of major data breaches and data theft being committed by bad actors are on the rise. Ordinary citizens are having their personal and confidential information compromised, shared, and sold on the dark web.
Data Security Concerns have been front of mind for Pacific Transcription for many years. Protecting client information and having strong and robust processes for data security are one of the reasons Pacific pursued and attained ISO 27001 Information Security Management System certification.
ISO 27001 Information Security Management System certification is an internationally recognised and highly sought-after standard that demonstrates a company’s ability to keep their information, and the information of clients, safe and secure.
By achieving ISO 27001 certification, Pacific demonstrably proved that the systems, processes, policies, and procedures in place provided appropriate and suitable legal, physical, and technical controls across all parts of the organisation.
Quick Checks You Can Make to Ensure Your Data Security With Pacific
1. Check out the browser address bar for Pacific’s client login.
The login process occurs within a secure HTTPS-protected login environment that uses a bank-grade 256-bit encryption algorithm (SHA256RSA).
2. Check Pacific’s Proprietary Workflow Management System.
Pacific uses a proprietary workflow management system, called Pacific Central. Audio files uploaded this way immediately enter our proprietary workflow management system (Pacific Central) which tracks and manages each and every interaction with a file.
We know and control who has access to files, and for what purpose, and tightly monitor and control these interactions on a strict “need to know” basis, down to granular details such as user ID, interaction type, IP address used, etc.
Pacific Central is also used to track the secure progress of up to 1000 active files at any point in time, through to orderly completion through setting deadlines and managing performance against those deadlines.
3. Check out Pacific’s Key Policies.
Pacific’s key policies, such as Terms & Conditions and Privacy policies, are available in the brochures section on the website and include the measures Pacific takes in ensuring client data security.
4. Check Pacific’s current, internationally-recognised certifications.
Details of Pacific’s current certifications are available in the About Us section on the website. Pacific Transcription’s current certifications include:
- ISO 27001 Information Security Management Systems certification, and
- ISO 9001 Quality Management Systems certification.