Careers

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

Do I need English as my native language?

The answer to this question depends on the field in which you wish to focus.

Transcriptionists focusing on general transcription are predominantly likely to encounter audio involving native English speakers from Australia, the United Kingdom and New Zealand. It is our experience that transcriptionists whose native language is English and who reside in each of those markets are best able to manage the nuances of accent and local colloquialisms that are present in such files.

Transcriptionists focusing on medical transcription need to be extremely fluent in English although not necessarily native speakers.

A team of eight colleagues standing together in an office, a woman in a grey blazer at the front

Along with such fluency they also need to be able to discern English spoken as a second language by speakers from India, China, the former USSR, Egypt, the Philippines, Sri Lanka, the former Yugoslavia, Iraq, Hong Kong, Bangladesh, among many other countries.

Transcriptionists focusing on financial transcription need to be extremely fluent in English although not necessarily native speakers. Along with such fluency they also need to be able to discern English spoken as a second language by speakers from France, Great Britain, China, Germany, Japan, Norway, Taiwan, Singapore, Korea, Hong Kong, India, Spain, among many other countries.

Transcriptionists focusing on minute taking need to be extremely fluent in English although not necessarily native speakers.