Due to the need to download large audio files, contractors must have highspeed, reliable internet. For compatibility reasons contractors must have, or have access to, a PC (desktop or laptop) running an operating system no older than Windows 10 Professional and Microsoft Office no older than 2013.
A “Professional” version is required, as opposed to a “Home” version, because the functionality suite available through it is more compatible with the range of work available through Pacific.
Please note that we strongly advise against the use of Apple/Mac computers as they are unable to play several of the major file types used by our clients. If you plan to use a Mac, please discuss this in further detail with the Applications team.
Contractors need to be able to produce transcripts from a range of audio recordings with variable audio quality. In general, we find that a set of external speakers with volume control, and a set of good quality headphones, provides optimum audio quality.
It is also recommended that contractors purchase the audio player Express Scribe Professional and a transcription foot pedal which is compatible with Express Scribe, as this is the main audio player used by Pacific Transcription.
Contact the Pacific Products Team for further information on recommended products, or visit the foot pedals and transcription kits area on our online shop.