Pacific Transcription offers three direct dictation methods which provide safe, secure and easy-to-use direct dictation services to doctors, medical specialists and allied health professionals across Australia.
SSL 128-bit encryption is used for all audio files and documents.
The Pacific Transcription dictation server utilises a secure HTTPS transmission which meets the requirements for secure client data transmission.
Pacific partners with Winscribe, a dial-in dictation service, which is an efficient method of dictating and requires no purchase of new equipment or software.
Winscribe offers professional clients the option of phoning our dedicated dictation number from any phone, anywhere in Australia, to dictate letters and reports.
This eliminates the upfront cost of purchasing a digital recorder and allows the flexibility of dictating from anywhere, without the need for a computer or internet access.
By dialling into our Winscribe service, you are able to avoid the step of extracting audio from your digital recorder first, and then uploading it to your account with us. Instead, by using Winscribe, we receive your completed dictation audio as soon as you end your call.
This makes for extremely efficient dictation, and makes our Winscribe service particularly appealing to clients with a high volume of work.
Organisations with multiple dictators find the Winscribe service useful as files are automatically filed with the details of the individual dictator and the organisation to which they belong. This assists in the management of files and tends to be very useful for clients with high volumes and multiple dictators.
For a useful comparison between using a digital dictation device versus dial-in dictation, please read our blog article.
Pacific Transcription partners with Dictate + Connect, a dictation app designed specifically for iPhones and iPads.
This option ensures every Pacific Transcription client who uses their iPhone or iPad for dictation has access to a streamlined process, from dictation through to transcription.
The use of this app, an iPhone or iPad and links to Pacific means there’s no need to download your files to your computer, and then upload them manually to your secure client login for transcription.
There’s no need to email your dictations to your secretary for transcription. You don’t even have to use a dictaphone; and you certainly don’t have to stay in your office to dictate. With a simple press of a button, this is all done for you.
All you need is an iPhone, the Dictate + Connect app and a client account with Pacific Transcription. It really is that simple.
The app can be purchased from the Apple iTunes store for under $25. There is a free version of this app which has all the functions of the paid version, and is available to test out first; however, the free version has a limit of 5 dictations, each max. 30 seconds long.
So how do you get started?
1. Download the app from the Apple App Store.
2. Self Register as a New Client with Pacific Transcription (if you are not already an existing Pacific Transcription client).
3. Go to the “Settings” area of the Dictate + Connect app. Choose your region, select “Sharing”, select “Add Sharing Destination” and then select Pacific Transcription (already listed) as your shared destination. Enter your Pacific Client username and password when prompted.
4. Start dictating!
5. Once you’ve finished dictating, click the send button, and your files will be automatically uploaded directly to your secure Pacific client account.
Remember, you must first have set up a client account with Pacific Transcription to obtain a username and password, and confirmed your requirements, before setting up the app for dictation and direct upload to Pacific.
Key Features of Dictate + Connect:
The paid version is inexpensive, and has an upper limit of dictations 24 hours long, more than enough time for each batch of dictations. The Dictate + Connect dictation app really does rival professional dictaphones with its excellent sound quality, precise voice activation, secure encryption and multiple ways of transferring your dictations.
The partnership between Pacific Transcription and the creators of this dictation app means Pacific Transcription clients who use iPhones or iPads for dictation will experience a significant streamlining of the dictation and transcription process. The dictating and transferring of files is simpler, we get your dictations faster, and you get your completed transcripts back sooner.
Pacific clients get the best of both worlds – the perfect marriage between cutting edge technology and exceptional, reliable, time-tested and quality-driven transcription services.
Click here to download the Dictate + Connect User Manual.
Use the Professional Mobile dictation app with a Winscribe app licence to record your dictations and send them directly to Pacific Transcription’s dedicated dictation server.
To access this service you must have a secure client account with Pacific, the Professional Mobile dictation app installed on your smart device, and a Winscribe app licence.
Setting up a secure client account with Pacific is free. You can create your own client account via the New Client Self-Registration page on our website.
The dictation app is designed for use on most Smartphones, and on iPad and Android tablets. The Winscribe licence is perpetual, so you only make a once-off payment to have access to Pacific’s dedicated dictation server.
Use the dictation app as you would a handheld dictaphone, to dictate. Once you’ve finished dictating, click the send button and the job is automatically uploaded to Pacific’s secure dictation server, queued for typing.
The purchase of a perpetual Winscribe app licence enables the user to access Pacific Transcription’s dictation server and dictation services.
Visit our online shop to purchase a Winscribe Professional Mobile Dictation App Licence. Upon purchase of a Winscribe Professional Mobile Dictation App Licence, Pacific Transcription will issue the user with step-by-step instructions for setting up the app to communicate directly with Pacific Transcription’s dictation server.
The app’s dictation functions are similar to a dictaphone, and include:
As soon as an internet connection is present dictations are sent immediately to Pacific Transcription’s secure dictation server. When a connection is not present, dictations are saved to the local device or flash memory card, and sent promptly when a connection is restored.
This solution suits medical doctors and specialists who prefer to use their own Smartphone, but require direct and automatic upload.
Click on the following link to purchase a Winscribe Professional Mobile Dictation App Licence.
It is our ability to conform to clients’ transcription needs and systems by working across the complete suite of technology options that sets us apart in the industry.
Talk to us about how we can meet your medical firm’s specific dictation and transcription needs.
Our standard turnaround is chosen by the majority of our medical clients.
Turnaround time does depend upon volume and complexity and can increase during peak periods.
Need a quicker turnaround? We can fast track your transcription with our express transcription services. Contact us for details on faster turnaround times and options.
Volume discounts may be available to clients who have high volumes of dictation or lengthy medico-legal reports, and upload on a regular basis.
Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.
SSL encryption for all audio and documents sent via client login.
As a proud recipient of ISO 9001 certification, an internationally recognised quality management standard, we demonstrate our commitment to continually improving the delivery of quality services and products to our clients.
Suite 13, 2081 Moggill Road, Kenmore Qld 4069 Australia
PO Box 745, Indooroopilly QLD 4068 Australia
DX 1376 (Sydney)
1300 662 173 or +61 7 3378 2668
+61 7 3378 4514
enquiries@pacifictranscription.com.au
ACN 100 292 171
ABN 67 100 292 171
