Careers

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

Do I need previous transcription experience?

We require contractors to have previous transcription experience across a number of disciplines. The level of previous experience you need depends on the type of transcription that you wish to undertake.

Please note, we do not recommend any formal transcription courses.

A description of the level of experience required for each of our four main transcription categories is provided below.

General Transcription

The main focus of our general transcription category is on focus groups and one-on-one interviews for academic and market research, as well as some legal transcription (e.g. police records of interview). Other important areas of work undertaken by general transcriptionists include transcription of media conferences and finance briefings.

Preference will be given to typists who:

have at least 3 years’ previous audio transcription experience,
have experience transcribing media briefings (e.g. press conferences) and/or finance briefings (e.g. AGMs, investor presentations etc),
have knowledge of finance terminology gained through work experience or study in a related area, or the ability to rapidly acquire such knowledge, and
have the ability to understand and transcribe a range of accents, particularly Asian accents.

Medical Transcription

To be successful as a medical transcriptionist you should have at least five (5) years of experience as a medical typist across a number of specialties. Within the medical field there are many people for whom English is a second language: so the ability to interpret accented English is very highly regarded.

Preference will be given to typists who:

have previous medical transcription experience,
have experience transcribing dictations by doctors and medical specialists for whom English is a second or subsequent language, and where audio quality varies,
have a knowledge of medical terminology gained through work experience or study in a related area, and
demonstrate good research skills.

Finance Transcription

To be successful as a specialist finance transcriptionist you need to be very familiar with the international language of finance. You will therefore understand terms like CAGR, ROI, REIT, CapEx and OpEx. Whilst these terms are international they are also used by many people for whom English is a second language: so the ability to interpret accented English is very highly regarded.

Successful finance transcriptionists need not necessarily be native English speakers themselves, however they do need to understand the use of grammar to ensure that the transcripts created accurately reflect the flow of the conversation being transcribed.

We are currently creating transcripts of financial events for companies based in the following locations (amongst others): Australia, United Kingdom, France, Germany, China, India, Korea, Taiwan, Norway, Hong Kong, Singapore, New Zealand, Japan, Brazil, and Spain.

Preference will be given to typists who:

Finance Transcription

To be successful as a minute taker you require highly developed listening, critical thinking and written communication skills, including note-taking and the ability to summarise key discussion points within strict timeframes. You will also have a high standard of proficiency in Microsoft Word. We strongly encourage contractors who are running their own EA/PA service to apply.

Preference will be given to typists who: