Online and Available 24-7

Frequently Asked Questions

Have a question about any of our transcription services, payment options or plans? Find the answers here.

We are online, available 24-7 and perfectly placed to assist you with all your transcription, dictation and recording needs.

Select a category below to view some of our frequently asked questions, or call 1300 662 173 to speak with our friendly team.

A hand above a tablet with a glowing globe of connected nodes and interlocking gears rising from the screen

What We Value

FAQ Categories

Our frequently asked questions are organised by topic. Select a category to view its questions and answers.

Quick Answers

Getting Started with Pacific Transcription

So that we can provide you with the most accurate pricing information, we would like to find out more about your requirements first. Please fill in the enquiry form on our contact page and a Pacific Transcription representative will be in touch within the same day (during business hours).

Give us a call on 1300 662 173, and we will create an account for you within minutes, or visit our self-registration page to get started right away!

No worries. We can transcribe your meetings from recordings for you.

Certified Quality and Security

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified.

These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

Read more about us, or view our contact page to ask us anything.

Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management

Still have questions?

Call Pacific Transcription