Get a Quote

For a copy of our rate sheet and to discuss your needs further, please contact us.

1300 662 173

Citation Certification badges for ISO 27001 information security management and ISO 9001 quality management

ISO 9001 & ISO 27001 Certified

We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.

what our academic and research clients say about us

Academic Client Testimonials

Saving Time and Resources

Our company has been using the services of Pacific Transcription since 2004 following a recommendation from a Fairfax employee. We worked with professional transcribers before, but since trying Pacific, we have never looked elsewhere. They have been consistently reliable in terms of the quality of their transcripts, quick production turnaround and cost efficiency. Accuracy and high level of detail in capturing stakeholder input is vital for our business, and in Pacific Transcription we have found an ideal partner. Their transcripts have been very helpful for our report production, saving us time and resources.

Professional and Quality Service

Pacific Transcription continues to provide our company with a professional and quality service. Since we commenced our working relationship in 2010, we have continually been impressed by their ‘turnaround times’. However more importantly the end product is testament to the attention to detail their staff provide. We would not consider using any other similar provider and highly recommend this company.

Turnaround

Our standard turnaround is chosen by the majority of our academic clients.

Turnaround time does depend upon volume and complexity and can increase during peak periods.

Need a quicker turnaround? We can fast track your transcription with our express interview transcription services. Contact us for details on faster turnaround times and options.

Consider our discounted flexi option. Self-funded students and clients who upload 20 audio hours or more in one batch may qualify for our discounted flexible turnaround option.

Confidentiality

Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.

Security

All audio files and transcribed documents sent via client login are SSL encrypted for maximum security.
Call Pacific Transcription