For a copy of our rate sheet and to discuss your needs further, please contact us.
We are proud to be ISO 27001 (Information Security Management) and ISO 9001 (Quality Management) certified. These internationally recognised certifications are testament to Pacific’s consistent delivery of quality services and products to clients, and successful management of information security, through a continual improvement process.
NVivo is a qualitative analysis application that stores, organises and categorises data, helping researchers visualise, analyse, and gain richer insights into their research.
Academics and researchers who use NVivo require their transcripts to be NVivo compatible, for easy import.
Pacific Transcription offers four types of NVivo formatting styles for interview and focus group transcripts.
If you would like your documents formatted in accordance with one of these styles, please make a note at the time you upload your audio files.
A guide to each formatting style is given below.
All speaker turns are time-coded and formatted for easy import into NVivo. Once imported, the NVivo transcript will automatically synchronise with the original video or audio recording of the interview or focus group, meaning you can watch the video and see the transcript scrolling in sync, or click on any turn in the transcript to bring up the relevant section in the video.
Having simultaneous access to audio/video and the transcript allows you to ensure you have not missed anything qualitatively, such as emotion or sarcasm. Each turn is attributed to a speaker, making coding easier and more efficient.
Pacific Transcription has offered this format for over ten years, and we have found that it is particularly popular with researchers conducting focus groups or semi-structured/unstructured interviews. A 25% surcharge applies for all transcripts in this format.
Our NVivo Headings Questions format is expanding into a more flexible, individualised process. If you have a list of interview questions that are followed in your audio files, we can format the transcripts to enable auto coding of nodes for each question and within that, for the facilitator and interviewee. This eliminates an enormous amount of work for you.
You can analyse the range of interviewee responses to particular questions easily and efficiently. This format incurs a 15% surcharge and we refer to this format as ‘NVivo Headings Questions’.
Should you have less structured interviews, the interviewee and facilitator can be transcribed in the same headings style, enabling separate nodes on the same hierarchal level when imported. This is a time-saver, considering the coding you will no longer have to do manually, and useful for identifying the environment of certain concepts within nodes. This format incurs a 10% surcharge and we refer to this format as ‘NVivo Headings Simple’
This simplified format enables you to import the transcript into NVivo as text and is compatible with all versions of NVivo (as well as NUD*IST, XSIGHT and ATLAS.ti). Please note this format will not automatically code speakers differently in NVivo or organise the interview according to the interview questions. There is no surcharge to have your NVivo transcription provided in this format.
Having your files coded for NVivo as they are transcribed will save you time better spent analysing the resulting data. Please contact us to discuss your NVivo requirements, or download a brochure containing this information.
Our interview transcripts typists are experienced in the transcription of both one-on-one interviews and focus groups.
Speaker identification for focus groups is available upon request; however, it may not be possible for all recordings. Please visit what will my transcription look like for further, helpful information.
We also recommend that you read our recording audio tips for interviews and focus groups page, prior to conducting the focus groups as there are several measures that can be taken to ensure more accurate speaker identification.
Do you wish to use non-binary pronouns? No problem. Our default is to use him/her. If you prefer non-binary pronouns please let us know your specific preferences.
For tips on recording phone interviews specifically, please visit our handy blog article.
Pacific Transcription caters to a wide variety of transcription styles and can type files into your custom templates. Talk with us about your custom template needs.
Our standard turnaround is chosen by the majority of our academic clients. Turnaround time does depend upon volume and complexity and can increase during peak periods.
Need a quicker turnaround? We can fast track your transcription with our express interview transcription services. Contact us for details on faster turnaround times and options.
Consider our discounted flexi option. Self-funded students and clients who upload 20 audio hours or more in one batch may qualify for our discounted flexible turnaround option.
We maintain the highest standards of confidentiality and security, ensuring we meet your ethics board’s approval requirements.
Contact Pacific Transcription today by calling 1300 662 173 or emailing enquiries@pacifictranscription.com.au and one of our professional interview transcription experts will be in touch soon. Or check out some of the other academic transcription services we offer at Pacific Transcription.
Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.
All audio files and transcribed documents sent via client login are SSL encrypted for maximum security.
For security and confidentiality purposes, your transcripts are deleted from your account after 90 days. If you require your transcripts deleted sooner, or purged from all instances including our main server and secure backup area, please contact us to arrange.
Our internationally recognised and certified quality assurance and data security processes, including ISO 27001 (Information Security Management) and ISO 9001 (Quality Management), ensure we deliver high quality, secure services every time.
