Technical Support – hourly rate


Do you need help with a product you’ve already purchased, but aren’t quite sure you’re getting the best use out of the product?

Our team can help you with the details of your digital recorder, microphone or software, so that you can get the best use of your purchase in the most efficient way possible.

Our charge is $181.50 per hour, and after the first hour, charged in half-hourly allotments. This service is available to clients in the Greater Brisbane area, and some parts of the Gold and Sunshine Coasts.

Are you located outside the Greater Brisbane area?

No worries, one of our trained team can also remote in to have a look at your software, digital voice recorder or microphone, via internet and telephone.  We can also help additional users in your organisation, so everyone gets the help and support they need, charged in half-hourly allotments.

NOTE:  Once you have purchased technical support one of our Products Team members will contact you to discuss your requirements, and to set up a time for technical support service.



Suite 13, 2081 Moggill Road, Kenmore Qld 4069 Australia


PO Box 745, Indooroopilly QLD 4068 Australia
DX 1376 (Sydney)


1300 662 173 or +61 7 3378 2668


+61 7 3378 4514



ACN 100 292 171
ABN 67 100 292 171

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