Recording Audio for Research
Pacific Transcriptions' experienced typists are able to cater to all audio formats, including cassette tapes, mini and micro tapes, CDs, DVDs, VHS and all digital formats.
Visit our contact page to find out where to post your tapes and CDs, or email us at
to find out more.
Before the recording, ensure that you have the correct recording device for your requirements. If you're still using a cassette tape recorder, we would strongly recommend upgrading to a digital recording device.
- The sound quality of digital recording is far superior to that of cassette tapes.
- They will also be less expensive to get transcribed.
- Digital recordings are far simpler to store and copy for backup purposes.
Pacific Transcription recommends the Olympus DM-3 for recording interviews and focus groups. To find out more about the Olympus range and to order your own digital recorder, please visit our Shop.
Tips on recording interviews and focus groups
Before Recording
1. Ensure that you have the recorder on the highest quality setting
For example, on an Olympus recorder, use standard play (SP) or high quality (HQ) mode.
2. Ensure that you are recording in a suitable audio format
Some recorders allow you to record in different formats such as .ds2, .dss, or .wma. Pacific Solutions finds that .wma is the best format for recording in.
3. Find a suitable location to conduct the interview once you have organised your recorder
Try to avoid places with a lot of background noise, whether that is general chatter in a public place, a radio in the office, or even a loud air conditioner. Background noise obscures much more than what you would expect.
Before pressing record, learn where the pause button is - very useful for any unexpected interruptions!
4. Phone interviews can be recorded using speaker phone
This is preferable to a plug in device, which often has variable audio quality for different speakers. Take care not to place the recorder too close to the speaker.
During Recording
1. Ensure the recorder is equidistant from participants and not too close to yourself
If anything, it can be slightly further away from you, as it is the interviewee's responses that are most important. Once the recorder is in place, avoid moving it.
For speaker identification, ask speakers to say their name each time they speak, as speaker identification from audio alone is not always possible. If speaker identification is important to you, it is useful for someone present to keep a log of speakers.
2. Encourage participants to speak one at a time
If any laughter or side comments begin during the recording, wait for quiet before asking your next question: laughter in particular obscures all other speech.
3. Small ambient noises can obscure speech
Remind speakers to avoid rustling paper or drumming their fingers on the table. Use non-verbal gestures to let speakers know you are listening.
4. Don't hesitate to repeat key sentences for clarity
Also, it's a good idea to have a spare battery on hand, just in case! Alternatively, use a power adapter for your recorder if a power outlet is nearby (recorders and adapters are available from Pacific Transcription Solutions).
Click here to download a brochure containing this information.
Security
SSL encryption for all audio and documents sent via client login.
Confidentiality
Pacific Solutions adheres to the Australian National Privacy Principles and international equivalents and conforms with university contractor agreements.
Clients
Clients include research faculties at most major Australian universities, government (CSIRO) and private research agencies as well as international research bodies.
Turnaround
Our standard turnaround for research transcripts is 2-5 days, depending upon volume and complexity. We also offer express transcription services including same-day, overnight and 24 hour turnaround times.
Style
For more information on the variety of transcript styles we are able to produce, please visit our transcription style page.