Archiving

Pacific Transcription

Pacific Transcription provides an automated file archiving service that can be accessed from your account. This provides you with peace of mind and immediate access to all your Pacific Transcription documents as long as your subscription is maintained.

Benefits of archiving

  • Store your important letters and transcripts
  • Immediate access to all documents
  • Left a file at work and working from home? It will be available in your archive.
  • Working on a research project with joint researchers? Your archive provides a common area where you can share and save your documents.
  • Update your documents with notes for other researchers on your team.
  • It's easy and automatic - no more reminding yourself to make backups!

What happens to my documents without the archiving service?

For security and confidentiality purposes, unless archiving is requested, Pacific Solutions purges all documents approximately one month from the date of invoicing. A general offsite backup is maintained for approximately one year and a small retrieval fee ($25 for the first file, and $8 per file for each file thereafter) is applicable should we be able to locate your files.

What does archiving cost?

Pricing is $50 for 12 months (approximately $4/month) paid in advance.

Can Pacific store my audio?

Pacific Transcription Solutions is able to store audio in our archive system with pricing by negotiation, as audio files consume greater server space. For a typical client, cost is around $25/month.

How do I know my documents will be saved?

Every document uploaded to your account is copied over to a separate archiving area. Daily backups are made to a separate data centre for additional protection.

 

Call us on 1300 662 173 and we can set up your archiving account within 15 minutes.