Pacific Transcription continues to provide our company with a professional and quality service. Since we commenced our working relationship in 2010, we have continually been impressed by their ‘turnaround times’. However more importantly the end product is testament to the attention to detail their staff provide. We would not consider using any other similar provider and highly recommend this company.
Our company has been using the services of Pacific Transcription since 2004 following a recommendation from a Fairfax employee. We worked with professional transcribers before, but since trying Pacific, we have never looked elsewhere. They have been consistently reliable in terms of the quality of their transcripts, quick production turnaround and cost efficiency. Accuracy and high level of detail in capturing stakeholder input is vital for our business, and in Pacific Transcription we have found an ideal partner. Their transcripts have been very helpful for our report production, saving us time and resources.
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Our Clients Include
Pacific Transcription works with universities, governmental and private research companies across Australia, as well as international research bodies.
Some of the institutions we work with include:
University of Queensland
Australian Institute of Family Studies
University of Melbourne
Institute of Sustainable Futures (UTas)
National Trauma Research Institute
TNS Social Research
Pacific Transcription adheres to the Australian Privacy Principles and international equivalents and conforms with university contractor agreements.
SSL encryption for all audio and documents sent via client login.
Our standard turnaround is chosen by the majority of our research clients. Turnaround time does depend upon volume and complexity and can increase during peak periods.
We also offer express transcription services including sameday/overnight, 24 hour and 48 hour turnaround times.
Volume discounts for uploads greater than 20 audio hours are available for those with flexible turnaround.